PRIVACY POLICY & NOTICE OF PRIVACY PRACTICES - 01/01/2026 - BEEWELL COUNSELING
YOUR PRIVACY MATTERS
This Notice describes how medical and mental health information about you may be used and disclosed, and how you can access that information. Please review it carefully.
BeeWell Counseling & Wellness, PLLC (“BeeWell,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your Protected Health Information (PHI) in accordance with:
The Health Insurance Portability and Accountability Act (HIPAA)
Texas Health & Safety Code Chapter 611
Applicable Texas licensing laws and regulations
Our Legal Responsibilities
We are required by law to:
Maintain the privacy and security of your Protected Health Information (PHI)
Provide you with this Notice of our legal duties and privacy practices
Follow the terms of this Notice currently in effect
Notify you if a breach occurs that may compromise your information
We reserve the right to revise this Notice at any time. Updates will apply to all records maintained by our practice and will be posted on this website.
How We May Use and Disclose Your Information
We may use or disclose your PHI without your written authorization for the following purposes:
1. TreatmentTo provide, coordinate, or manage your mental health care.
Example: Consulting with another healthcare provider involved in your care.
2. Payment
To bill and receive payment for services.
Example: Submitting claims to insurance companies or providing documentation for reimbursement.
3. Healthcare Operations
For administrative and operational purposes, including:
Quality assurance
Supervision and consultation
Licensing compliance
Staff training
Business planning
4. Required by Law
When federal or Texas law requires disclosure, including:
Reporting suspected child, elder, or disabled person abuse or neglect
Court orders signed by a judge
Public health reporting requirements
5. Serious Threat to Health or Safety
If there is a probability of imminent physical injury to you or another person, consistent with ethical standards and Texas law.
6. Law Enforcement & Legal Proceedings
In response to lawful subpoenas, court orders, or other legal processes as permitted by law.
7. Workers’ Compensation
As authorized by workers’ compensation laws.
Uses Requiring Your Written Authorization
We will obtain your written authorization before:
Releasing psychotherapy notes (except where permitted by law)
Using or disclosing information for marketing purposes
Selling your health information
Disclosing information for purposes not described in this Notice
You may revoke your authorization in writing at any time, except where we have already acted in reliance on it.
Special Protection for Psychotherapy Notes
Psychotherapy notes receive additional protection under HIPAA. These notes will not be disclosed without your written authorization except in limited circumstances permitted by law (such as supervision, legal defense, or mandatory reporting).Texas Mental Health Confidentiality (Chapter 611)
In addition to HIPAA protections, Texas law provides strict confidentiality protections for mental health records.
Under Texas Health & Safety Code Chapter 611:
Communications between a client and a licensed mental health professional are confidential.
Records of identity, diagnosis, evaluation, or treatment may not be disclosed except as provided by law.
Disclosure generally requires your written consent.
Disclosure Without Consent May Occur When:
There is suspected abuse or neglect (mandatory reporting)
There is a court order signed by a judge
There is a medical emergency
There is risk of imminent harm
Disclosure is required for audits, evaluations, or licensing activities (with safeguards)
Access to Records Under Texas Law
Access to certain mental health records may be limited if the provider determines that release could be harmful. In such cases, records may be released to another licensed professional.
Minors
Parents or legal guardians generally have access to a minor’s records unless:
The minor legally consents to treatment under Texas law
Access could cause harm to the minor
Disclosure is otherwise restricted by law
Telehealth Privacy & Security
BeeWell Counseling & Wellness, PLLC provides telehealth (virtual counseling) services in compliance with HIPAA and Texas law.
Telehealth Security
Sessions are conducted using secure, encrypted, HIPAA-compliant platforms.
Sessions are not recorded without written consent.
Clinical documentation is maintained in secure electronic health records.
Client Responsibilities During Telehealth
To protect your privacy, we recommend:
Using a secure internet connection (not public Wi-Fi)
Participating from a private location
Using password-protected devices
Avoiding shared or public computers
Risks of Telehealth
Potential risks may include:
Technology interruptions
Unauthorized access due to unsecured internet
Reduced ability to respond to emergencies remotely
Emergency Policy
Telehealth is not appropriate for emergencies.
If you are experiencing a crisis, call:
911
988 (Suicide & Crisis Lifeline)
At the start of telehealth services, you will be asked to provide:
Your current physical location at each session
A contact phone number
An emergency contact